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    Professional Dilemmas Example Questions:   SECTION 1 In this section you will be presented 
    with scenarios followed by a number of possible options. Rank each option in 
    order from the most appropriate (ranked as 1) to the least appropriate 
    (ranked as 5) given the circumstances described in the scenario. NB There 
    can be no tied ranks. Mark your ranking for each option against the 
    appropriate letter on the answer sheet. Example A. 
      
      
        
          | You are a second year 
          foundation doctor working in general practice. At the baby clinic the 
          nurse gives you a syringe with fluid already drawn up, an immunisation 
          (MMR), to give to a baby. After the parent and child have gone home 
          you realise that the syringe contained only the diluent; the ampoule 
          of active powder is intact. Rank in order 
          the following actions in response to this situation(1= Most appropriate; 5= Least appropriate).
 
            Contact the parent immediately and explain 
            what has happened. Inform the practice manager of the nurse’s 
            mistake. Fill in a critical incident form. 
            Send a further appointment for the baby.
            Take no action.  A is the best answer. The 
          parents should be informed of the mistake immediately so that they are 
          aware the baby has not received the immunisation and can make 
          appropriate arrangements. D is the next best answer. The need to 
          repeat the immunisation is addressed, however this does not share with 
          the parents what has happened or the reason for the appointment and so 
          is not such a good answer. It is good to fill in a critical incident 
          form so that the causes of the error are investigated but this does 
          not address the need to repeat the immunisation so C is next best 
          answer. B is not a good response because it does not address the 
          baby’s need and it would be better to discuss the error directly with 
          the nurse to find out what had happened. E is not a good response 
          because you are the only person who knows the baby has not received 
          the immunisation and if you take not action this will not be 
          redressed. |    Example B. 
      
      
        
          | A 55 year old woman with 
          ischaemic heart disease has smoked 20 cigarettes per day for 40 years. 
          She requests nicotine replacement patches. She has had these 
          previously but has been inconsistent in their use and has often 
          continued to smoke while using the patches. 
          Rank in order the following actions in response to 
          this situation(1= Most appropriate; 5= Least appropriate).
 
            Emphasise the dangers of smoking but do not 
            prescribe.Enquire about the difficulties she has with 
            stopping smoking and any previous problems with patchesInsist on a period of abstinence before 
            prescribing any further patches. Prescribe another supply of patches and 
            explain how they should be used. Suggest that nicotine replacement therapy is 
            not suitable for her but explore alternative therapies.  B is the best response to this 
          situation. This patient clearly wishes to stop smoking but is 
          experiencing difficulties in doing so. A discussion about the problems 
          she faces may help her to make her next attempt more successful. E is 
          also a good response but it assumes the nicotine replacement therapy 
          is not suitable for her, whereas it may be the right approach and she 
          may need more help in using it effectively. D is a possible approach 
          but given her previous failures with the patches it may need more than 
          this for her to succeed. A is unlikely to help her. She clearly 
          already wants to stop smoking or she would not be making repeated 
          attempts with the patches and this option does not include any 
          alternative approach to stopping. C is a very poor response. If she is 
          unable to stop smoking with the patches she is unlikely to do very 
          well without. |    Here are some more examples for you to 
    try (Answers are NOT available) 
      
      
        
          | 1. A good friend, whose 
          father has been admitted to the hospital you are working in, asks you 
          to find details of his illness as the hospital will not tell her 
          anything over the telephone. She is on holiday abroad and needs to 
          know whether to return home early. Rank in 
          order the following actions in response to this situation(1= Most appropriate; 5= Least appropriate).
 
            Decline politely, explaining that this would 
            be a breach of hospital rules. Ask your friend to confirm in writing or 
            email with the hospital that you have her permission to ask for 
            information. Ask your consultant for advice on what is the 
            best option. Tell your friend that you will ask her father 
            whether he will discuss his case with you in these circumstances.
            Tell your friend that you will discuss her 
            situation with her father’s consultant.  |    
      
      
        
          | 2. You are reviewing a 
          routine drug chart for a patient with rheumatoid arthritis during an 
          overnight shift. You notice that your consultant has inappropriately 
          prescribed methotrexate 7.5mg daily instead of weekly. 
          Rank in order the following immediate actions in 
          response to this situation(1= Most appropriate; 5= Least appropriate).
 
            Ask the nurses if the consultant has made any 
            other drug errors recently. Correct the prescription to 7.5mg weekly.
            Leave the prescription unchanged until the 
            consultant ward round the following morning. Phone the consultant at home to ask about 
            changing the prescription. Inform the patient of the error.  |    
      
      
        
          | 3. One evening when you are 
          just coming to the end of your shift, you receive a message from Dr 
          Spencer, a consultant on another ward. She wants to discuss aspects of 
          the care you provided to one of her patients when you were covering 
          the medical wards a couple of days ago. 
          Rank in order the following actions in response to this situation(1= Most appropriate; 5= Least appropriate).
 
            Ring Dr Spencer’s extension to see if she is 
            still at work. Ring Dr Spencer the next morning. 
            Check whether your own consultant is aware of 
            any issues. Ring Dr Spencer’s ward to see if the nurse in 
            charge is aware of any issues. Leave a message for Dr Spencer acknowledging 
            that you have received her request. |  SECTION 2 In this section you will be presented 
    with scenarios followed by a number of possible options. For each scenario 
    select the options which together are the most appropriate response to the 
    situation given the circumstances described. You will be asked to choose two 
    or three options. Circle the letters for the options you have chosen on the 
    answer sheet. Make sure you have chosen the correct number of options. Example C.  
      
      
        
          | You are looking after Mrs Sandra 
          Jones, who is being investigated in hospital. You are asked by her 
          family not to inform Mrs Jones if the results confirm cancer. 
          Choose the THREE most appropriate actions to take 
          in this situation. 
            Ignore the family’s wishes. Agree not to tell Mrs Jones. Explain to the family that it is Mrs Jones’ 
            decision.Ask Mrs Jones whether she wishes to know the 
            test results. Ask Mrs Jones whether she wishes you to 
            inform the family. Inform Mrs Jones that her family do not wish 
            her to have the results. Give the results to the family first. 
            Give the results to the next of kin first.
             As Mrs Jones is the patient it 
          is her decision whether she should hear her results, not the family’s. 
          Indeed it is Mrs Jones choice whether the family should be informed of 
          the results at all. This should be explained to the family. Therefore 
          the correct responses are C, D and E. Together these actions are the 
          most appropriate response to the situation. |  Now here are some more examples for 
    you to try (Answers are NOT available) 
      
      
        
          | 4. A woman due for 
          discharge after surgery for an ectopic pregnancy asks to speak to a 
          doctor about her future fertility. Choose 
          the TWO most appropriate actions to take in this situation. 
            Explain she could be infertile.Tell her she is at increased risk of an 
            ectopic pregnancy and requires early assessment in future 
            pregnancies.Reassure her that her future fertility might 
            not be affected.Give a gynaecology follow up appointment for 
            12 months if she does not get pregnant.Reassure her that one of your friends had an 
            ectopic but subsequently had a normal pregnancy within a few months. |    
      
      
        
          | 5. A patient has a history 
          of drug abuse and has been in and out of prison over the past 3 years. 
          He has been trying to obtain a prescription for diazepam. You are a 
          Foundation year 2 (FY2) doctor in general practice and he has been 
          booked in to your surgery as an extra patient. He is a large man with 
          many tattoos. Choose the THREE most appropriate actions to 
          take in this situation. 
            Give the patient a prescription for a small 
            amount of diazepam.See the patient and explain that you are not 
            allowed to prescribe the diazepam as it is against the practice 
            prescribing policy.See the patient and explain that he needs to 
            provide a urine specimen for a toxicology screen before you can 
            prescribe diazepam.Provide a prescription for the same dose and 
            quantity that the last doctor provided.Tell the reception staff that you will not 
            see this patient as an extra.Tell the reception staff that you will only 
            see this patient as an extra if you have a chaperone.Arrange for the patient to be reviewed in a 
            day or two by a partner*.Ask a partner* to see the patient today. * Senior Colleague |  |